I wanted to let you know of a company that does business here that is stealing from it's customers. In March of 2011, I went to an event where SprayTanLA was offering tans, I filled out a credit card authorization form and got my tan.
Four months later, the company charged my card $999.99 on both 7/5/11 & 7/6/11 for a grand total of $1999.98. According to the employee who performed the tans that night, at least 2 other customers from that night had the exact same thing happen to them.
As crazy as it seems, I somehow overlooked these charges until I was doing my taxes & entering info into quickbooks. When I discovered it, I immediately reached out to the company. They told me to dispute the charges with my credit card company. I did, but b/c more than 120 days had passed, they refused to refund my money. When I let Rob Lonardo, the owner of the company know and asked to be refunded, he called me a moron and said to take him to court. I took his own advise & filed a police report tonight. I want you to let your readers know NOT to use this company. They are shady! There are multiple reports of fraud on ripoff reports. The owner, Rob Lonardo, lives in West Hollywood. The link to his facebook profile is below, as is the link to his website and ripoff reports and various other websites claiming fraud & harassment. I've also attached a copy of my credit card statement showing the charges.
tanning-salons/spray-tan-la- rob-lon/spray-tan-la-rob- lonardo-id-9e25e.htm